Disclaimer
The IonCleanse® Systems are part of a comprehensive health and wellness system and the information provided by Brainstorm Health® is solely for use as part of a self-improvement program. None of the information provided on this website is intended to act as a substitute for medical advice, and customers should consult their practitioner prior to commencing use of the IonCleanse® Systems or any other products offered by Brainstorm Health®. The products offered are not intended to treat, prevent, cure, or diagnose any disease, illness or ailment.
Contraindications for IonCleanse® by AMD footbaths
There are certain contraindications with the IonCleanse® Systems. Click here and scroll down to page 4 of the IonCleanse® Premier® instruction booklet and view the complete list.
We recommend any person falling into one or more of these categories NOT use the IonCleanse® System. Please check with your medical practitioner for further advice.
**THIS IS NOT AN EXHAUSTIVE LIST, but rather the most common questions we receive**
- People who have a pacemaker.
- Organ transplant recipients.
- Pregnant or nursing women.
- Anyone on medication, the absence of which would cause mental or physical impairment, such as psychotic episodes, seizures, etc.
- Anyone on blood thinners (Coumadin or warfarin) or medications that regulate heartbeat.
AMD recommends that all practitioners record a client intake prior to using the IonCleanse® footbaths. They also offer their IonCleanse® Foot Bath Release Form on their website for you to download and use in your practice.
For further information regarding contraindications, please contact A Major Difference directly – (USA) 877 315 8638 and select option 3, and they will be happy to assist you.
Privacy
Your privacy is important to us, and as such we will never release your details to third parties unless it is necessary for us to provide our service to you (such as your address to enable delivery of your orders). We do not have access to, nor do we store your payment details. When registering an account with our website, you are requested to choose a password that will protect the security of your account information. You are responsible for any purchases made through your account, so please ensure you do not share your password with others and remember to log out after you have finished shopping at Brainstorm Health®.
Referral Program
Please contact Brainstorm Health for full details
Shipping
We aim to ship orders within 3 business days of the order being placed. Some orders may require extra lead time, in which case we will notify the customer upon receipt of the order. For orders sent by Royal Mail Special Delivery or by courier service, a tracking number will be supplied to you once the item has been processed. Orders sent using Royal Mail first class signed-for service do not have tracking numbers, but will require your signature. Please allow up to 10 business days for your order to arrive before contacting us on contact@brainstormhealth.co.uk or +44 (0)1628 854 066
Shipping Internationally
Brainstorm Health® will pay all customs and duties related to importing the products from the USA to the UK. You will be responsible for payment of any customs costs, duties and taxes applicable to your order at your destination.
Returns Policy
If there is a problem with your order, please get in touch with us within 14 days of receipt of your shipment via email at contact@brainstormhealth.co.uk or +44 (0)207 043 5165
Please contact us before the return of any products, or the return WILL NOT be accepted and will be returned to the addressee. Brainstorm Health® accepts returns for products sold through our website if the product is faulty or not as specified or under the following conditions and circumstances:
IonCleanse® Premier® and Solo® Packages
Brainstorm Health® accepts returns of the IonCleanse® Premier® and Solo® packages up to 60 days after the date of receipt of the package. If you wish to return your IonCleanse Solo or Premier, you must inform us in writing by email or postal service and wait for confirmation from Brainstorm Health® that the request has been received. We will then give you full instructions for returning your machine to Brainstorm Health®. If you inform us of your intention to return the machine within 60 days and the machine arrives after those 60 days, the machine will be returned to you, and you will be liable for the shipping cost and insurance for returning the machine to you. The cost of replacing any used, damaged or missing components will be deducted from the return amount due. Occasionally the Brainstorm Health® offices may be closed for a short time, for instance, during the Christmas period or during Bank Holidays or summer holidays etc. Brainstorm Health® reserves the right NOT to take delivery of returns during those periods. If your 60-day return date expires on a Saturday or Sunday or a UK Public Holiday, the machine must be received by Brainstorm Health® by NO LATER than the previous business day. You will receive all possible return dates in full when you contact us to discuss the return of your machine. Please note that a 20% administration and restocking charge will be deducted from all returns including orders that are refused at the carrier level and returned to us.
The cost of shipping is non-refundable. If you received either free or discounted shipping as a result of our affiliate programme when making your purchase, then the full cost of shipping, including all VAT charges, will be deducted from the final refund payment. If you have not paid through Paypal then there may be additional bank charges which may apply. Those charges will be deducted from the final refund payment. Please allow up to 15 business days from the time of receipt of your item for the refund to be processed. This offer is limited to customers who have not previously returned their system for a refund.
Other Products
Brainstorm Health® accepts returns of all other products up to 30 days after the invoice date. Products must be returned unopened, unused, and not damaged for a full refund. Customers are responsible for the cost of return shipping. Any damaged or missing components may be deducted from the return amount due. Opened or used products are non-refundable. Please allow up to 15 business days from the time of receipt of your item for the refund to be processed.
Shipping Fees
All shipping fees, including return shipping fees, are non-refundable.
Warranty
IonCleanse® by AMD machines are sold with a 3-year warranty. The Warranty comes into effect from the date the machine is received by the purchaser. The warranty is offered by the manufacturer, A Major Difference Inc. 7318 S Revere Pkwy, Ste B-7 Centennial, CO 80112, P: +1 (303) 755 0112. Any claims under the warranty must be processed by a Major Difference Inc. directly and the purchaser is responsible for sending the machine for repair to the factory located at 7318 S Revere Pkwy, Ste B-7 Centennial, CO 80112, P: +1 (303) 755 0112.
Defective Goods
Any claims for damaged, missing, or defective products must be reported to Brainstorm Health® within 14 days of receipt of the shipment.
Privacy
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
